Rules & Terms of Service

Rules

We have established a set of rules which all users must follow, to ensure the stability of the economy and that everyone can enjoy the game equally.

Breaking these rules in an extreme fashion may result in a ban without warning, or your account’s funds being wiped. Typically, we will contact you first if we are sure that a rule is being broken. Immediately disconnecting your sim or avoiding contact will force us to skip this step!

These rules are subject to change - changes in the rules will likely be signaled through the game client, blog, and Discord community.

Multi-Simming & Multi-Accounting

To protect the economy and ensure a fair playing ground, multi-accounting and multi-simming are not permitted. This includes:

• Creating multiple accounts for one person. (due to event objects and roommate benefits) You have 3 sims for a reason!
• Any person using multiple accounts at the same time.
• Any person using multiple sims from the same account at the same time.
• Pooling funds or goods from other sims into one, if both were ever active at the same time.
• Not knowing this rule is not an excuse! Action will still have to be taken to ensure a fair economy for other users who simply used one sim.
• Exception: You are allowed to use another sim for around 5 minutes to transfer property or money from one sim to a new sim. This is a workaround for retire sim and other lot ownership features being incomplete.

Exploits

Do not exploit bugs in the game software for benefit. Any issues of this kind should be privately reported to a moderator or developer on Discord.

Note that while you may deem certain bugs “possibly intentional”, obviously exploiting the behavior for profit will still result in action being taken against your account, which may include removal of funds.

Personal Conflicts

Additionally, it is important to note that moderation action from our team does not include any personal conflicts between users. There are two exceptions:

• Users who attempt to get around ignore lists, ban lists, or simply try to offend as many people as possible. These users will be considered for a global ban from the game.
• Users who disrupt Job Lot gameplay. This includes users who deliberately do very little during job rounds, or attempt to hinder job performance of other players. Note: Due to some incomplete code in this area, this rule will be enforced very strictly.

Neighborhood gameplay

Please see Neighborhood Rules for rules pertaining to bulletin posts, ratings, and campaigns.

Terms of Service

When you sign up for the official FreeSO servers, you agree to the following:

• All information submitted to the game servers may be stored in the game database, lot state saves, or object persist saves. This includes obvious transmissions such as lot descriptions and object arrangements, but also includes things such as the data in signs objects, results of user interactions, and permissions information stored for doors. This data is additionally backed up to minimize data loss in the event of a server failure.
• Information stored for your account will include: username, email, salted+hashed password (for authentication), IP history, client unique identifier (for account security & moderation). Messages and lot actions are not logged for player properties, but in-game emails are stored on the server until they are deleted so they can be synced across different game clients or devices. Currently, all property chat and interactions are logged for job lots. This is so that we can replay the events of a past job shift for both moderation purposes (eg. user deliberately sabotaging job gameplay) and reproducing bugs.
• In the event of the server closing down, or a wipe, the data from the server may be released publicly for historical purposes. Sensitive data such as password hashes, emails, in-game messages, door permissions state, and other identifying info will be wiped should this occur. Note that sign contents will not be erased, so don’t put any sensitive information on signs on properties.